Lumetras was founded in 2014 as a data analytics and data center company. For eight years we helped organizations collect, store and make sense of their data.
Clarify the Chaos
Lumetras: AI Network Intelligence and Industrial AI
Lumetras is an AI first company that turns complex operational data into clear decisions for telecom operators, manufacturers, retailers and governments.
Talk to Our Team01 / Company
Who We Are
Lumetras is an AI first technology company headquartered in Toronto, Canada. We build intelligent systems that see, measure and predict, combining field hardware, data engineering and machine learning into platforms that organizations rely on in daily operations and in moments of crisis.
We serve clients across North America, Europe, the Middle East, Southeast Asia and Africa. Our team brings together network engineers, data scientists and software engineers, including talent from some of the world's leading technology companies.
02 / Our Story
Our Story
In 2022, Lumetras rebranded as an AI first innovation company. The foundation stayed the same: deep data expertise. The focus changed. Today, artificial intelligence sits at the center of every Lumetras product, so data does not just get stored. It gets understood and acted on.
03 / Direction
Vision and Mission
Our Vision
A world where every network, every factory and every community can see problems before they happen and respond before they spread.
Our Mission
To turn complex operational data into clear, timely and actionable intelligence, through AI platforms that are practical to deploy, simple to use and built to perform in the real world.
04 / What We Do
What We Do
Network Intelligence for Telecom Operators
Lumetras gives mobile network operators a continuous, accurate view of network performance and the quality their subscribers actually experience. Fixed network probes, drive test solutions and network intelligence dashboards work together to find problems faster and guide investment where it matters.
Manufacturing Modernization and Industrial AI
Lumetras helps multi plant manufacturers modernize with AI. We connect to the PLCs and control systems plants already run, without interfering with machine operation, then add sensors and computer vision for real time production monitoring, OEE tracking, downtime and loss analysis, predictive maintenance, quality control and workplace safety.
AI for Retail
Lumetras applies AI and computer vision to retail operations, helping retailers understand activity on the floor, reduce loss and run stores more efficiently.
Government and Public Sector Technology
Lumetras supports governments with technology for disaster preparedness and recovery, agricultural automation and environmental monitoring. Capabilities include early warning monitoring, AI powered command centers, multilingual public communication tools, agricultural drones and AI assisted public service platforms.
05 / Products and Platforms
Products and Platforms
Lumetras Network Intelligence Platform
Dashboards and analytics that combine probe, drive test and network data into one clear operational picture for telecom operators.
Lumetras Fixed Network Probes
Pole or wall mounted, solar powered 5G and LTE probes in IP66 rated enclosures, built for continuous unattended network measurement in harsh outdoor conditions.
Lumetras Drive Test Solutions
Field measurement for network coverage, quality and acceptance testing, with clear, branded reporting.
Lumetras Vision
AI video analytics that work with any IP camera. Lumetras Vision detects safety and operational events in real time from live video. Rules are written in plain language, for example notifying a safety manager when workers are not wearing gloves, and every event is logged.
Lumen Hug 2.0
A compact wireless vibration and temperature sensor that mounts on motors, shafts and pumps. Paired with Lumetras machine learning models, it detects abnormal machine behavior and predicts failures before they cause downtime.
IoT and Digital Twin Systems
Connected sensor networks and live digital replicas of networks and facilities, so teams can monitor, simulate and plan with confidence.
06 / Global Presence
Global Presence
Headquarters
- Headquarters
- Toronto, Ontario, Canada
- Regions served
- North America, Europe, the Middle East, Southeast Asia and Africa
- Lumetras Asia
- Our regional team serves the Southeast Asian market from within the region.
07 / Leadership
Leadership

Shadi Awad
Chief Executive Officer
Shadi Awad leads Lumetras strategy, client relationships and company growth, and oversees finance, administration, sales and business development.

Rakibul (Raki) Hasan
Chief Operating Officer
Rakibul (Raki) Hasan leads Lumetras operations across engineering and product, IT operations and cybersecurity, and people, turning strategy into products that perform in the field.
08 / Why Lumetras
Why Lumetras
Field to dashboard.
Lumetras builds the hardware, the data pipeline and the AI, so nothing gets lost between the sensor and the decision.
Works with what you have.
Lumetras systems integrate with existing networks, PLCs and cameras instead of forcing a rebuild.
Built for hard conditions.
From severe weather to the factory floor, Lumetras products are designed to keep working when it matters most.
Proven across sectors.
Telecom, manufacturing, retail and public sector organizations rely on Lumetras every day.
09 / Frequently Asked Questions
Frequently Asked Questions
What is Lumetras?
Lumetras is an AI first technology company headquartered in Toronto, Canada. Founded in 2014 and rebranded in 2022, Lumetras provides network intelligence for telecom operators and AI, IoT and computer vision systems for manufacturing, retail and government.
What is network intelligence?
Network intelligence is the continuous collection and AI driven analysis of telecom network data to understand performance and customer experience. Lumetras delivers network intelligence through fixed network probes, drive test solutions and analytics dashboards that help operators find and fix problems faster.
How does Lumetras help manufacturers modernize with AI?
Lumetras connects to existing PLCs and control systems without interfering with machines, adds sensors and computer vision where needed, and uses AI to deliver real time monitoring, OEE tracking, downtime analysis, predictive maintenance, quality control and safety monitoring. Rollouts typically start with selected production lines and expand from there.
Does Lumetras work with existing equipment?
Yes. Lumetras systems are designed to integrate with existing networks, PLCs, IP cameras and business systems, so clients can modernize without replacing what already works.
What is Lumetras Vision?
Lumetras Vision is an AI video analytics product that works with any IP camera. It detects safety and operational events in live video, follows rules written in plain language, sends notifications and logs every event.
What is Lumen Hug 2.0?
Lumen Hug 2.0 is a Lumetras wireless vibration and temperature sensor for motors, shafts and pumps. Combined with Lumetras machine learning models, it predicts equipment failures before they cause downtime.
Which industries does Lumetras serve?
Lumetras serves telecom operators, manufacturing enterprises, retail, and government and public sector organizations.
Where is Lumetras located?
Lumetras is headquartered in Toronto, Ontario, Canada, and serves clients across North America, Europe, the Middle East, Southeast Asia and Africa.
Who leads Lumetras?
Lumetras is led by its co-founders, Shadi Awad, Chief Executive Officer, and Rakibul (Raki) Hasan, Chief Operating Officer.
10 / Start a conversation
Ready to clarify your chaos?
Tell us about your network, your plant or your program. We will show you what your data can do.
Contact Lumetras